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AMS Computing works with people enabling them to use our software to its full potential. Without personal training, telephone support and online user guides; the system may never achieve its original expectations. We work with every user ensuring queries are resolved to their satisfaction.
| personal help |
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Companies that need telephone support on a regular basis can purchase our annual contract which gives unlimited telephone access to fully trained Support Desk. Other organisation can purchase support on an individual query basis.
| annual contract |
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AMS online support is free to anyone with internet access. It has full review of the latest software showing tutorials, information on how to perform certain office tasks, comprehensive reference library, discussion forum, chat and technical review. We review the pages on a regular basis.
| online access |
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Our telephone Support Desk is available between Monday - Friday 9:30 - 4:30 (excluding company holiday), or by fax. Every one with the company can call, fax, email and ask any question about our software - big or small. We record every conversation into our system to ensures there is accountability in our service.
| support desk |
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Once a potential client asks me: What software do you use? The answer is ours. AMS Computing uses imago, cixus and cexus ensuring what is offered is the highest quality . We use the same version, have to experience the same queries, have to resolve the same issues and operate to the same standards
| imago software |
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We took careful planning defining how AMS using cixus to handle our work; especially when integrating our online support system. The result is remarkably similar to our clients. Our system gives registered users full access to all the data we record including orders, contracts, and financial transactions showing the true power of AMS software.
| full access |
